Groups frequently asked questions

Here are our frequently asked questions for group visits to the Royal Observatory, Cutty Sark, National Maritime Museum and the Queen's House.

Booking information

What is the minimum number to get a group ticket?

The minimum number is 10. From 1 April 2018, this is changing to 15 people.

How much do group tickets cost?

Please see our group prices and bookings page

Do I have to have the minimum number all of the same ticket type?

No, you can mix and match adult, child and concession tickets/rates.

Do you offer complimentary entry to teachers and tour leaders?

We offer complimentary entry to registered Blue Badge and Greenwich guides and coach drivers only when accompanying a group.

Do I have to pre-book for my group?

Pre-booking is essential for all group visits. To pre-book, contact the Bookings Team by calling +44(0) 208 3126608 or by emailing

Do I have to pre-pay for my group visit?

Payment must be made before you enter our sites. However, you can pay on the day of the visit. To pay in advance contact us Tel: 020 8312 6608. We regret that we are unable to offer invoices.

Is there a booking fee?

We do not charge booking fees for any of our group booking services.

Where do I pay for my group on the day?

You can pay for and buy tickets at the admissions desks at all our sites.

Where do I collect tickets for my group on the day?

Tickets can be collected on arrival at our admission desks. If you are one of our approved travel trade companies, you will require your approved voucher and email confirmation of the booking.

Getting to Greenwich

Is there coach parking at Royal Museums Greenwich?

Coach parking is available in central Greenwich at Park Row and there is a coach drop-off point at Stockwell Street. There is free long-term parking available at Charlton Way.

See full getting here information

Can a group reach Royal Museums Greenwich by public transport?

Yes, for Greenwich town centre, the nearest stations are Cutty Sark on the DLR (zone 2) or by national rail to Greenwich Station. We recommend taking a riverboat and make the journey part of the fun arriving at Greenwich Pier

Guided tours and audio guides

Can I book a guided tour?

Yes - tours are subject to availability and must be booked at least 2-3 weeks in advance.

Tel: 020 8312 6608 or email

Do you have audio guides? How much do they cost?

Audio guides are available at the Royal Observatory Greenwich only and are included with the admission price. From April 2018, we are also adding an audio guide to Cutty Sark. 

What languages are the audio guides available in?

Audio guides are only available at the Royal Observatory and are available in English, French, German, Spanish , Italian, Russian and Chinese.

Food and shopping for groups

Is there catering available on site?

Catering facilities are available at the National Maritime Museum, Cutty Sark and Royal Observatory.

See food and shopping for groups

Are there group catering offers available?

Yes, the National Maritime Museum and Cutty Sark both welcome groups. 

Find out more about our catering offers

Images and sales literature

Where can I get images of Royal Museums Greenwich sites to promote my tours?

We are happy to provide imagery, Please contact the Travel Trade team for more information and images. Always use the copyright ©National Maritime Museum when using our images.